Company Reviews for 2014: Who Made Our Top 10?
You’ve made a wise decision to include some gold into your IRA. As you’ve discovered, it’s an excellent way to protect your existing assets from the disastrous effects of inflation. By now you probably have a fairly good idea of what sort of precious metals you think you may want to invest in and in what amounts.
But before you take your next step and actually invest in precious metals, you’ll first need to read some expert reviews of top rated companies to find the best one for your particular needs.
Finding A Company That Is The Best Fit For YOU
It’s vitally important that you do your due diligence right at the start when looking for a prospective company. Because it’s these specialists that will guide you through the process of what you need to do to rollover some or all of the retirement funds in your self-directed or 401(k) IRA into a suitable gold-backed IRA. There’s a lot of money at stake here so you need to be sure that the company you decide to work with will have your best interests at heart throughout the entire process and is transparent in their dealings with you.
There is quite a bit to take in when you’re trying to make a decision as to which company is the best fit for you and that you personally feel comfortable with to manage your money and assist you with your gold IRA rollover.
So Many Companies: Don’t Get Overwhelmed!
You’ve no doubt realized by now that there are literally hundreds of companies in the market place and it can be very overwhelming to new investors. After all, this is your hard earned money at stake here so of course you want to make sure that you’re not getting scammed by some fly-by-night gold coin dealer.
But don’t get overwhelmed – we’ve already done the hard work for you!
What we’ve done is tried to simplify the process for you and come up with recommendations as to which companies we feel are worth working with. However, we appreciate that everyone has their own particular financial circumstances and different reasons for investing in precious metals like gold or silver, so we have provided information on the specific resources we used to research these companies and to rate them according to our results and come up with our recommendation for the best gold backed IRA.
All the results have been laid out in the easy to read comparison table below, so feel free to bookmark it or print it out for your reference to use when doing your own research (which we highly recommend you do).
Gold IRA Company Comparison Chart (*Updated Mar 2014*)
|Fees and Charges|
|IRA Setup Fee|
|IRA Setup & Delivery|
|Free Investment Kit?|
* First year dues waived for retirement accounts (includes IRA setup fees, administration fees, storage fees and delivery of metals). All precious metal retirement accounts will not receive a bill until the second year and the bill will be a flat $250.00.
We wanted this to be a really high quality and accurate review exercise so we started off by researching and talking to the most well-known and respected precious metal IRA custodians, brokers and dealers within the industry. We also visited many review sites and made notes of the companies that they reviewed and recommended.
At the end of this initial process, we ended up with a list of the top 10 companies most recommended by the review sites.
The companies we selected for our reviews were:
- Regal Assets
- Capital Gold Group
- Merit Gold & Silver
- Lear Capital
- Rosland Capital
- Morgan Gold
- Lexi Capital
- American Bullion
- Swiss America
Once we had our initial list of candidates, we started collecting information from all over the web to try and work out the strengths and weaknesses of each company and rank them accordingly.
The first thing we focused on was the ratings awarded to each company by the most trusted consumer watchdog organizations in America; the Business Consumer Alliance (BCA), the Better Business Bureau (BBB) and Trustlink as well as some lesser known sites like Ripoff Report and Scambook. We also then did a search on the number and nature of complaints registered against each company to get a better feel of how the companies are viewed by the general public and their perceived level of customer service.
BCA Ratings and Complaints
First off, the BCA ratings indicated that the companies had been awarded a wide range of rankings. Of the 10 companies, 5 managed to achieve the highest rating of AAA, whilst the others achieved an A or weren’t rated at all.
To further differentiate the companies, we also checked the number of complaints registered with the BCA and again this number varied widely so it was a great way to start getting some insight into the actual performance of these companies and what importance they place on having good customer service.
BBB Ratings and Complaints
Next we looked at the ratings provided by the BBB and the number of complaints to further differentiate the companies from one another.
At this stage of the evaluation, Regal Assets was leading in first place, with Capital Gold, Lear Capital and Merit Gold close behind. Rosland Capital and several others trailed in positions 5 to 10 in the rankings.
Scambook and Ripoff Report
But to find the best rated out of all these companies, we looked through the complaints registered with sites like Scambook and Ripoff Report to get an overall feel for the sorts of complaints submitted by dissatisfied consumers.
First Hand Experience of Customer Service
Then finally, we had to do some real world investigations of our own and actually experience the quality of customer service provided by each of the companies for myself. So we sat down for a few hours and called each of the companies in turn, grilling them with a set of questions that we would expect a typical potential investor would ask. During each of the conversations we took notes, and at the end of the calls, ranked each of the companies in terms of general customer experience, ability to answer my questions satisfactorily, charges and fees, and willingness to help. We took marks off if we encountered significant levels of what we call the ‘pushy salesman’ approach.
So What Were The Final Results of Our Reviews?
Overall, we found this experience physically and mentally draining. Whilst generally the information and customer services we received was on whole exemplary, we also received a significant number of conflicting opinions, had our fair share of pushy and unhelpful staff, and was given confusing and often misleading information.
However, we were able to fairly clearly and easily identify the best gold IRA providers that we personally would be happy to deal with.
So in summary, the results of our findings were as follows (you can see the full top 10 list of results in the table above):
In fifth place, with an A rating from both the BCA and BBB, and a 3 star TrustLink rating was Rosland Capital.
With a number of complaints registered against them on all the main watchdog websites, Rosland Capital also doesn’t have a very clear fee structure, making it difficult to consider them as an investment company to recommend to investors.
In fourth place with an AAA rating from the BCA and a 4-star rating from TrustLink, Lear Capital was let down by its lack of a BBB rating.
Whilst the lack of a rating from the BBB is a concern within itself, it’s the high number of complaints registered on the BCA and BBB website as well as several on the Ripoff Report and Complaints Board website that are the real concern.
However, these complaints need to be taken in context with the relatively high number of positive reviews that exist. Their admin fees however, are the highest in the group.
Merit Gold and Silver
And in third place with almost 30 years experience in the industry, Merit Gold is one of the most well-known gold investment companies in the industry. With an AAA rating from the BCA and a 5-star rating from Trustlink, Merit Gold is currently having its rating assessed by the BBB.
Despite having over 600 reviews on TrustLink, it’s worth noting that customers have registered more than 60 complaints against them over the past three years. They also don’t have an option for purchasing precious metals online, and they don’t offer discounts based on order size. Also, their IRA setup and product delivery times are amongst the highest of the companies reviewed. Shipping rates are also very high for smaller sized orders.
Capital Gold Group
The runner up in the top 10 was Capital Gold Group with top ratings from the BCA, BBB and TrustLink. Whilst the ratings were excellent, there were a number of complaints registered against them on the BCA and several other sites which held them back overall. The complaints appear to indicate some problems with customer communication surrounding the types of coins being ordered and issues with excessive management fees.
So if you’re considering Capital Gold, just take a bit of extra time and do your due diligence.
And saving the best for last…
And the winner is… Regal Assets! Out of all the Companies we reviewed, Regal Assets won the race with a AAA rating on BCA, an A+ rating on BBB and almost 300 reviews and a 5-star rating on TrustLink. Furthermore, we could only find one customer complaint registered against them in the last three years.
Our personal experience with them in terms of customer service has been outstanding. Their sales team is experienced and knowledgeable and go out of their way to provide their customers with appropriate investment advice. Their fee structure is also amongst the best in the business with fees being waived in the first year for retirement investment amounts (minimum of $10,000).
That’s it for our reviews – It’s now up to you!
So, there you have it. Our recommendations on the best gold IRA companies to do business with. As we’ve stated previously, these recommendations are based solely on our particular financial circumstances and requirements which may be completely different to yours. We would strongly advise you to do your own due diligence and research using the information we’ve provided you in the comparison table above.
You now have the information you need to research these companies and make your own informed decision about which of these companies you want to do business with. We wish you all the the success in your future gold investing endeavors!