Gold IRA Company Reviews

gold ira company reviewsGold IRA Reviews: Who Made Our Top 10?

disclosure v4You’ve made a wise decision to include some gold into your IRA. As you’ve discovered, it’s an excellent way to protect your existing assets from the disastrous effects of inflation. I’m assuming that by now you have a fairly good idea of what sort of precious metals you think you may want to invest in and in what amounts.

But before you take your next step and actually invest in some gold or other precious metals, you’ll first need to read some expert reviews of top rated gold IRA companies to find the best gold investment company for your particular needs.

Gold IRA Companies: Finding The Best Fit For YOU

It’s vitally important that you do your due diligence right at the start when looking for a prospective gold IRA company.  Because it’s these specialists that will guide you through the process of what you need to do to rollover some or all of the retirement funds in your self-directed or 401(k) IRA into a suitable gold-backed IRA. There’s a lot of money at stake here so you need to be sure that the gold IRA company you decide to work with will have your best interests at heart throughout the entire process and is transparent in their dealings with you.

As I mentioned in my welcome article to you when you first visited this site, I have spent a significant amount of time researching the various gold IRA investment companies currently operating in the market. There is quite a bit to take in when you’re trying to make a decision as to which company is the best fit for you and that you personally feel comfortable with to manage your money and assist you with your gold IRA rollover.

So Many Gold IRA Companies: Don’t Get Overwhelmed!

You’ve no doubt realized by now that there are literally hundreds of gold IRA companies in the market place and it can be very overwhelming to new investors. After all, this is your hard earned money at stake here so of course you want to make sure that you’re not getting scammed by some fly-by-night gold coin dealer.

But don’t get overwhelmed – I’ve already done the hard work for you!

So what I’ve done is tried to simplify the process for you and come up with recommendations as to which gold IRA companies I feel are worth working with. However, I appreciate that everyone has their own particular financial circumstances and different reasons for investing in gold, so I have provided information on the specific resources I used to not only research these companies but the process I used (which you can read about here) to rate them according to my results and come up with my recommendation for the best gold backed IRA.

All the results have been laid out in the easy to read comparison table below, so feel free to bookmark it or print it out for your reference to use when doing your own research (which I highly recommend you do).

Gold IRA Company Comparison Chart (*Updated Mar 2014*)

Ranking
#1
#2
#3
#4
#5
#6
#7
#8
#9
#10
Company Nameregal-assets-table-v3capital-gold-group-table-v3merit-gold-table-v3lear-capital-table-v3rosland-capital-table-v3morgan-gold-table-v3lexi-capital-table-v3 american-bullion-table-v3apmex-table-v3swiss-america-table-v3
Reeves' Rating4.5-stars3.5-stars3.5-stars3-stars3-stars3-stars2-stars
Ratings
BCA Rating
AAA
AAA
AAA
AAA
AAA
A
NR
A
No Rating
No Rating
BBB Rating
A+
A+
No Rating
A+
A
A
A -
A
A+
No Rating
Trustlink Rating
(based on 333 reviews)
(based on 135 reviews)
(based on 667 reviews)
(based on 183 reviews)
(based on 19 reviews)
(based on 5 reviews)
(based on 2 reviews. This company's business is currently under review by TrustLink.)
(based on 14 reviews)
0 stars


(based on 0 reviews. This company's business is currently under review by TrustLink.)
0 stars


(based on 0 reviews)
Complaints
BCA Complaints
1
11
67
44
8
5
0
15
0
0
BBB Complaints
0
0
0
20
6
1
1
4
59
0
Ripoff Report
0
1
1
1
4
0
N/A
0
6
3
Complaints Board
0
2
1
4
3
N/A
N/A
0
3
3
Fees and Charges
IRA Setup Fee
$0 *
$250
$0
Scaled
N/A
$250
$80
$90
$50
$25
Storage Fee
$150 / yr (flat rate) *
$160 / yr (flat rate)
$100 / yr (flat rate)
$0 / yr (flat rate)
Unknown
$100 / yr (flat rate)
$100 / yr (flat rate)
$0 / yr (flat rate)
$100+ / yr (scaled)
$160 / yr (flat rate)
Admin Fee
$100 / yr (flat rate) *
$160 / yr (flat rate)
$150 / yr (flat rate)
$250 / yr (flat rate)
$225 / yr (flat rate)
$160 / yr (flat rate)
$100 / yr (flat rate)
$160 / yr (flat rate)
$75 / yr (flat rate)
Unknown
IRA Setup & Delivery
IRA Setup
1 day
14 days
21 days
3 days
3 days
3 days
3 days
3 days
2 days
10 days
Metal Delivery
7 days
21 days
10 days
14 days
5-10 days
7 days
14 days
7-14 days
3-5 days
5 days
Company Info
Website
Regal Assets
Capital Gold Group Inc
Merit Gold & Silver
Lear Capital
Rosland Capital
Morgan Gold
Lexi Capital
American Bullion
APMEX
Swiss America
Contact number
877-959-8021
800-510-9594
800-515-5019
800-576-9355
800-679-6482
(949) 825-6620

(800) 473-1213

(310) 826-1685

(405) 595-2100

(310) 556-3600

Head Office
Burbank, CA 91505

Woodland Hills, CA 91367
Santa Monica, CA 90403
Los Angeles, CA 90025
Santa Monica, CA 90401
Irvine, CA 92612

Chapel Hill, NC 27517

Los Angeles, CA 90025

Oklahoma City, OK 73102

Los Angeles, CA 90067

Free Investment Kit?
Yes
Yes
No
Yes
Yes
No
Yes
Yes
No
Yes
Reviews
Regal Assets Review
Capital Gold Group Review
Merit Gold & Silver Review
Lear Capital Review
Rosland Capital Review
Morgan Gold Review
Lexi Capital Review
American Bullion Review
APMEX Review
Swiss America Review

* First year dues waived for retirement accounts (includes IRA setup fees, administration fees, storage fees and delivery of metals). All precious metal retirement accounts will not receive a bill until the second year and the bill will be a flat $250.00.

I wanted this to be a really high quality and accurate review exercise so I started off by researching and talking to the most well-known and respected gold IRA custodians, brokers and dealers within the gold investment industry for my gold IRA company reviews. I visited many gold investment review sites and made notes of the companies that they reviewed and recommended.

At the end of this initial process, I ended up with a list of the top 10 companies most recommended by the review sites.

The companies I chose to review were:

  • Regal Assets
  • Capital Gold Group
  • Merit Gold & Silver
  • Lear Capital
  • Rosland Capital
  • Morgan Gold
  • Lexi Capital
  • American Bullion
  • APMEX
  • Swiss America

Now I had my initial list of candidates, I had to start collecting information from all over the web to try and work out the strengths and weaknesses of each company and rank them accordingly. Using the process I mentioned earlier (details here), the first thing I focused on was the ratings awarded to each company by the most trusted consumer watchdog organizations in America; the Business Consumer Alliance (BCA), the Better Business Bureau (BBB) and Trustlink as well as some lesser known sites like Ripoff Report and Scambook. I also then did a search on the number and nature of complaints registered against each company to get a better feel of how the companies are viewed by the general public and their perceived level of customer service.

BCA Ratings and Complaints

First off, the BCA ratings indicated that the companies had been awarded a wide range of rankings. Of the 10 companies, 5 managed to achieve the highest rating of AAA, whilst the others achieved an A or weren’t rated at all.

To further differentiate the companies, I also checked the number of complaints registered with the BCA and again this number varied widely so it was a great way to start getting some insight into the actual performance of these companies and what importance they place on having good customer service.

BBB Ratings and Complaints

Next I looked at the ratings provided by the BBB and the number of complaints to further differentiate the companies from one another.

At this stage of the evaluation, Regal Assets was leading in first place, with Capital Gold, Lear Capital and Merit Gold close behind. Rosland Capital and several others trailed in positions 5 to 10 in the rankings.

Scambook and Ripoff Report

But to find the best rated gold IRA service provider out of all these companies, I looked through the complaints registered with sites like Scambook and Ripoff Report to get an overall feel for the sorts of complaints submitted by dissatisfied consumers.

First Hand Experience of Customer Service

Then finally, I had to do some of my own real world investigations and actually experience the quality of customer service provided by each of the companies for myself. So I sat down for a few hours and called each of the companies in turn, grilling them with a set of questions that I would expect a typical potential gold investor would ask. During each of the conversations I took notes, and at the end of the calls, ranked each of the companies in terms of general customer experience, ability to answer my questions satisfactorily, charges and fees, and willingness to help. I took marks off if I encountered a significant level of what I call the ‘pushy salesman’ approach.

So What Were The Final Results of My Reviews?

Overall, I found this experience physically and mentally draining. Whilst generally the information and customer services I received was exemplary, I also received a significant number of conflicting opinions, had my fair share of pushy and unhelpful staff, and was given confusing and often misleading information.

However, I was able to fairly clearly and easily identify the best gold IRA investment companies that I personally would be happy to deal with (and have in fact subsequently done so).

So in summary, the results of my findings were as follows (you can see the full top 10 list of results in the table above):

Rosland Capital

rosland capital logoIn fifth place, with an A rating from both the BCA and BBB, and a 3 star TrustLink rating was Rosland Capital.

With a number of complaints registered against them on all the main watchdog websites, Rosland Capital also doesn’t have a very clear fee structure, making it difficult to consider them as a gold investment company to recommend to investors.

Read the full review of Rosland Capital here.

Lear Capital

Lear Capital logoIn fourth place with an AAA rating from the BCA and a 4-star rating from TrustLink, Lear Capital was let down by its lack of a BBB rating.

Whilst the lack of a rating from the BBB is a concern within itself, it’s the high number of complaints registered on the BCA and BBB website as well as several on the Ripoff Report and Complaints Board website that are the real concern.

However, these complaints need to be taken in context with the relatively high number of positive reviews that exist. Their admin fees however, are the highest in the group.

Read the full review of Lear Capital here.

Merit Gold and Silver

merit financial logoAnd in third place with almost 30 years experience in the industry, Merit Gold is one of the most well-known gold IRA investment companies in the industry. With an AAA rating from the BCA and a 5-star rating from Trustlink, Merit Gold is currently having its rating assessed by the BBB.

Despite having over 600 reviews on TrustLink, it’s worth noting that customers have registered more than 60 complaints against them over the past three years. They also don’t have an option for purchasing precious metals online, and they don’t offer discounts based on order size. Also, their IRA setup and product delivery times are amongst the highest of the companies reviewed. Shipping rates are also very high for smaller sized orders.

Read the full review of Merit Gold & Silver here.

Capital Gold Group

capital gold logoThe runner up in the top 10 was Capital Gold Group with top ratings from the BCA, BBB and TrustLink. Whilst the ratings were excellent, there were a number of complaints registered against them on the BCA and several other sites which held them back overall. The complaints appear to indicate some problems with customer communication surrounding the types of coins being ordered and issues with excessive management fees.

So if you’re considering Capital Gold as your gold investment company, just take a bit of extra time and do your due diligence.

Read the full review of Capital Gold Group here.

And saving the best for last…

Regal Assets

regal assets logoAnd the winner is… Regal Assets! Out of all the Gold Investment Companies I reviewed, Regal Assets won the race with a AAA rating on BCA, an A+ rating on BBB and almost 300 reviews and a 5-star rating on TrustLink. Furthermore, I could only find one customer complaint registered against them in the last three years.

My personal experience with them in terms of customer service has been outstanding. Their sales team is experienced and knowledgeable and go out of their way to provide their customers with appropriate investment advice. Their fee structure is also amongst the best in the business with fees being waived in the first year for retirement investment amounts (minimum of $10,000).

Read the full review of Regal Assets here.

top 3 rankings

That’s it for my gold IRA reviews – It’s now up to you!

So, there you have it. My recommendations on the best gold IRA companies to do business with. As I’ve stated previously, these recommendations are based solely on my particular financial circumstances and requirements which may be completely different to yours. I would strongly advise you to do your own due diligence and research using the information I’ve provided you in the comparison table above.

You now have the information you need to research these companies and make your own informed decision about which of these top gold IRA companies you want to do business with. I wish you all the the success in your future gold investing endeavors!

gold ira reviews




By Reeves Jameson